AppFeedback - Simplify Your Customer Feedback

AppFeedback - Simplify Your Customer Feedback

Introducing AppFeedback

AppFeedback makes it easy to get and track feedback from your customers. AppFeedback allows your customers to post their feedback or upvote existing ones on your site, thereby helping product managers understand what customers need, prioritize what to build next, and fix pressing issues.

Start building the features your customers want. Or list down the product ideas as feedbacks to let the customers vote to validate if that is what the customer wants. Don’t waste time building the wrong things.

AppFeedback helps you in the following ways:

  • Fast-track innovation. Create engaging products driven by customers feedback. Leave the competition behind.

  • Improve productivity Work smart, not just hard effective. Get the right features first.

  • Make informed product decisions Look into features are most requested, filter feedback by category. Make efficient use of time.

  • Simple Dashboard All your feedback in one place.

Motivation / Inspiration

I had come across GetFeedy and wanted to try and build something similar. AppFeedback tries to be an OpenSource alternative to GetFeedy. Currently, it offers a small subset of GetFeedy's features but aspires to add on more.

Features

  • Personal Account creating using Auth0
  • Create/Update a feedback
  • Assign category for a feedback
  • Ability to upvote a feedback
  • Sorting the feedbacks based on the latest, oldest and number of votes

Technologies

Future Plans

  • Ability for admins to create more categories
  • Admins can assign status to feedbacks to let users know if the feature is being worked upon, is under consideration or is rejected.
  • Ability to add comments to feedbacks.

Conclusion

This was my first Hackathon on Hashnode and I learnt a lot while building AppFeedback. It gave me the opportunity to work and use technologies I hadn't used before.

NextJS really helped speed up the development time with smart bundling and route pre-fetching. I never considered myself good at styling, working with TailwindCSS was a breeze and made me feel like a professional in CSS.

Adding authentication and user management to your application is always a pain. Auth0 in those regards was easy to implement with adaptable authentication. All it took me was 5 minutes to integrate it. The documentation really helped and they had a separate section for integrating with NextJS applications.

Links

Other Credits